OpTier(TM) today announced the release of a report by Forrester Research titled "Strong Performer OpTier Brings Transaction Management to BSM." This research note was issued by Forrester as part of the Forrester Wave(TM): Business Service Management, Q1 2007, in which OpTier is recognized as a "strong performer." OpTier is among the select group of technology vendors that Forrester invited to participate in the March 28th report on Business Service Management and only one of three in the category of performance and transaction management vendors.

In their summary of OpTier, Peter O'Neill, a principal analyst in Forrester's IT infrastructure management group and Evelyn Hubbert, a senior analyst in Forrester's IT systems management group, write that OpTier's CoreFirst "can be extensively used for planning, monitoring, and controlling/prioritizing business transactions" and "is an excellent addition to existing service management tools." The summary also notes that CoreFirst's ability to dynamically prioritize transactions guarantees "that the most important transactions flow easily through the infrastructure."

"In working with many Fortune 1000 companies, transaction management comes up consistently as a key pain point for IT organizations tasked with meeting the needs of business," said Israel Mazin, CEO of OpTier. "As one of the first companies to deliver Transaction Management, we realized early on what Forrester has confirmed in this report - that this technology will have a fundamental impact on how organizations manage IT across many domains, including BSM. With CoreFirst, our customers are able to align business with IT and are already seeing significant improvement across key metrics such as service quality and cost of delivery."

Since the debut of CoreFirst, OpTier has received widespread industry recognition for its innovative approach to Transaction Management. Recently, the latest version of CoreFirst was recognized as a "Product of the Year" in the IT/Business Alignment category by the readers of Datamation.

CoreFirst dynamically links business services to IT infrastructure, assuring service delivery and optimizing IT resources. Its unique Business Transaction Management technology - which delivers end-to-end visibility and control of all business transactions, all the time - makes effective Business Service Management a reality. CoreFirst automatically discovers, tracks, monitors and profiles all transactions - across all tiers - to clearly map IT business service topology. This improves collaboration among different stakeholders by providing them with a common transactional context - reducing the cost and time to resolve application and platform performance issues.

About OpTier

OpTier(TM) provides software solutions that dynamically link business services to underlying IT infrastructure, assuring service delivery and optimizing IT resources. Its unique Business Transaction Management(TM) technology - which delivers end-to-end visibility and control of all business transactions - makes effective Business Service Management a reality. OpTier tracks and monitors all business transactions - across all tiers, all the time. It identifies and isolates performance problems as they develop, thus minimizing the cost to resolve them. OpTier generates intelligence, for more effective testing, capacity planning, provisioning and decision-making. It can further prioritize transaction resource allocation based on business needs.

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Related:  Dynamic Resource Allocation - Prioritization - Application Performance Management - Performance Management - Transaction Service Assurance - Transaction Service Levels - Transaction Service Level Assurance - Application Server Performance - Oracle Performance - J2ee Performance